Path parameters

• orderNumber string Required

  Order number (unique per shop).

Responses

• 200 application/json

  Order marked as unpaid.

  Hide response attributes Show response attributes object

  • date string Required

    Order date, the date the customer placed the order. Format: dd-MM-yyyy.

  • dueDate string

    Date on which the amount is due to pay (e.g., shipping date for INVOICE orders). Format: dd-MM-yyyy.

  • customerEmail string

    Email address of customer. Optional, but obviously needed if you want Komfortkasse to send payment information or reminders.

  • customerNumber string

    Customer number (if the customer has a classic customer number plus a username from a marketplace such as eBay, concat these numbers/usernames with a '/').

  • type string Required

    Order payment type:

    • INVOICE — invoice (German: Rechnung)
    • PREPAYMENT — prepayment (German: Vorkasse)
    • COD — cash on delivery (German: Nachnahme)
    • OTHER — other payment type (will not be managed by Komfortkasse) — normally not needed

    Values are INVOICE, PREPAYMENT, COD, or OTHER.

  • marketplaceNumber string

    Additional order number from a 3rd party marketplace e.g. ebay.

  • paymentMethod string

    Technical string or id of the payment method in your shop. For information only.

  • paymentMethodDescription string

    Readable description or name of your payment method. For information only.

  • statusDescription string

    String or id representing the order status in your shop. For information only.

  • amount number Required

    Total order amount including all taxes, shipping, etc. This is the amount you expect to be paid. Format: 0.00.

  • currency string Required

    Currency of the order (ISO 4217).

  • exchangeRate number

    Exchange rate, only needed if the order is in a currency where you don't have a Komfortkasse account.

  • language string

    Customer's order language (ISO format). Komfortkasse will send out emails to your customer in this language (if supported).

  • itemNumbers array[string] Deprecated

    DEPRECATED, use items.

  • items array[object]

    List of item numbers and names. Item numbers will be used for payment matching.

    Hide items attributes Show items attributes object

    Single item in an order.

    • number string Required

      Item number. Used for payment matching.

    • name string

      Item name.

  • invoiceNumbers array[string]

    List of invoice numbers. Will be used for payment matching.

  • shippingNumbers array[string]

    List of shipping (tracking) numbers. Will be used for payment matching. Highly recommended if using Komfortkasse for COD.

  • proformaNumbers array[string]

    List of proforma invoice numbers. Will be used for payment matching. Can also be used for other informational numbers like proposal numbers, confirmation numbers, etc.

  • billing object Required

    Billing (invoice) address (primary address).

    Hide billing attributes Show billing attributes object

    • gender string

      Values are male, female, company, or unknown.

    • firstName string

      First name (given name).

    • lastName string Required

      Last name (surname). Required if company is not set.

    • company string Required

      Company name. Required if lastName is not set.

    • street string

      Street address.

    • postCode string

      Post code (zip code).

    • city string

      City name.

    • countryCode string Required

      2-letter ISO country code.

    • phone string

      Optional phone number.

  • shipping object

    Shipping address (secondary address). Optional if same as billing address.

    Hide shipping attributes Show shipping attributes object

    • gender string

      Values are male, female, company, or unknown.

    • firstName string

      First name (given name).

    • lastName string Required

      Last name (surname). Required if company is not set.

    • company string Required

      Company name. Required if lastName is not set.

    • street string

      Street address.

    • postCode string

      Post code (zip code).

    • city string

      City name.

    • countryCode string Required

      2-letter ISO country code.

    • phone string

      Optional phone number.

  • initialDunningLevel integer

    Initial dunning level when creating an order (can only be used when creating a new order).

  • stopReminder boolean

    True if no automatic payment reminders should be sent for this order.

  • number string Required

    Order number, must be unique per shop.

  • paymentStatus string

    Payment status. Read-only.

    Values are UNPAID, PAID, PAID_PARTIAL, CANCELLED, REFUNDED, REFUNDED_PARTIAL, LEGACY, DISAPPEARED, or COLLECTION.

  • referenceNumber string

    Reference number used as payment reference (only available when payment information is sent by Komfortkasse). Read-only.

  • bankAccount object

    Bank account which should be used for payment. Read-only.

    Hide bankAccount attributes Show bankAccount attributes object

    • accountNumber string

      Account number (use only for non-SEPA payments, e.g. in Switzerland).

    • bankCode string

      Bank code (Bankleitzahl, Bankclearing-Nummer). Use only for non-SEPA payments, e.g. in Switzerland.

    • iban string

      IBAN.

    • bic string

      BIC.

    • bankName string

      Name of the Bank.

    • remittee string

      Remittee/beneficiary name.

  • dunningLevel integer

    Dunning level or number of payment reminders sent (0 when no payment reminder has been sent). Read-only.

  • amountPaid number

    Amount that has been paid (only set when paymentStatus is not UNPAID) — this is the total amount paid, i.e. the sum of all postings minus the sum of all refunds. Read-only. Format: 0.00.

  • postings array[object]

    List of Postings assigned to this order (only if parameter includePostings is given). Read-only.

    Hide postings attributes Show postings attributes object

    A bank posting / payment.

    • id string

      Unique ID (given by Komfortkasse).

    • amount number

      Amount of the posting. Format: 0.00.

    • currency string

      Currency of the posting.

    • postingDate string

      Date (booking date) of the posting.

    • valuationDate string

      Valuation date of the posting.

    • originator string

      Originator/counterparty name.

    • reference string

      Reference number.

    • text string

      Text (payment reference).

  • collectionPartner string

    Name of the collection agency (only if collection is active). Read-only.

  • collectionFile string

    File number at the collection agency (only if collection is active). Read-only.

  • collectionStatus string

    Status of the collection (only if collection is active). Read-only.

  • collectionHistory array[object]

    List of collection events (only if collection is active and parameter includeCollectionHistory is given). Read-only.

    Hide collectionHistory attributes Show collectionHistory attributes object

    Single collection event entry.

    • timestamp string

      Timestamp of the event.

    • description string

      Description of the event.

  • paymentReminders array[object]

    List of payment reminders (only if parameter includePaymentReminders is given). Read-only.

    Hide paymentReminders attributes Show paymentReminders attributes object

    Single payment reminder entry.

    • date string

      Date the reminder was sent.

    • dunningLevel integer

      Dunning level for this payment reminder.

    • reminderFee number

      Reminder fee for this payment reminder (not cumulated). Format: 0.00.

    • email boolean

      True if reminder was sent by email.

    • letter boolean

      True if reminder was sent by letter.

    • emailLink string

      Link to view the email sent to the customer.

  • refunds array[object]

    List of refunds (only if parameter includeRefunds is given). Read-only.

    Hide refunds attributes Show refunds attributes object

    • externalReference string Required

      Reference given by you.

    • amount number Required

      Refund amount. Format: 0.00.

    • currency string Required

      Refund currency.

    • plannedDate string Required

      Planned date (date when the bank transfer should be initiated — can be delayed for technical or other reasons, e.g. waiting for bank details).

    • id string

      Unique ID (given by Komfortkasse).

    • executionDate string

      Date when bank transfer has been executed (null if not yet processed).

    • referenceNumber string

      Reference given by Komfortkasse (typically starts with 'KKBT').

    • status string

      Refund status (read only):

      • NEW — will be transferred to bank if plannedDate is reached
      • BANKDETAILS_MISSING — waiting for bank details from customer
      • IN_PROCESS — being processed
      • PROCESSED — processed by bank
      • RETURNED — returned to original account
      • ERROR — error
      • CANCELLED — manually cancelled before executed
      • LEGACY — old bank transfer, will not be processed

      See also Detail view refunds for a longer explanation of each status.

      Values are NEW, BANKDETAILS_MISSING, IN_PROCESS, PROCESSED, RETURNED, ERROR, CANCELLED, or LEGACY.

  • hasBankDetailsForRefund boolean

    True if bank details for a refund are available (only set when parameter includePostings is given). Read-only.

• 400 application/json

  Invalid request — for example missing required fields or wrong format.

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  • error string Required

    Error message.

• 401 application/json

  Authentication failed — API key missing or invalid.

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  • error string Required

    Error message.

• 404 application/json

  Resource not found (e.g. unknown order number).

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  • error string Required

    Error message.